Terms of Services



When your order is received, you will be emailed an order confirmation. We reserve the right not to deliver in the event that the stock level was incorrect at the time of receiving the order. In the event that we are unable to deliver your order, we will inform you and cancel the order. 

Age restrictions:

Products are intended for adults and older children only and are not suitable for children under 6. The name and telephone number of the person giving consent shall be entered in the message box at the checkout. 


Credit/Debit cards:

We accept payment via both debit and credit cards. When paying by card you will be asked for the card number, its period of validity and the CVC code. We use a security standard called 3D-Secure, developed by VISA and MasterCard. All information is encrypted using SSL encryption, which prevents unauthorized access to card details. We do not store card numbers after the transaction has been completed. 


PayPal allows secure payment from your bank account, credit card or PayPal account.

IMA ARTISTRY retains the right to change prices at any time. 

Local taxes:

Please note that local import charges (customs duty, sales tax) can occur depending on your region and local customs duties. These charges are at your own expense. 

Right of return:

Purchases can be returned for a refund within 15 days of receipt of goods. You have the right to open the package to check your goods, but products must be returned unused. You will be refunded for the value of the product(s), excluding the outgoing shipping. Return shipping costs will not be refunded.
Please note that you are responsible for the product until it reaches us, so send the package with a traceable service so it can be located.
Ima Artistry handles your personal information in the strictest confidence. We will never give any of your personal information to third parties and all information entered is encrypted under handling.